Strange Shipping Experience with UPS

[Bimat]

Austrian Mint has informed me today that they don't expect to change their logistical partner anytime soon in near future, so UPS it is...

I will have to rethink about ordering coins directly from the Austrian Mint then. That's really very frustrating for me...

Aditya

[Bimat]

Well, Bimat did receive the package after all, didn't he? So, UPS did the job get done...

But most Postal Services have had troubles and problems due to the SARS-CoV-2 pandemic. For example, Deutsche Post/DHL still doesn't accept small packages or letters above 500g weight for shipping to Australia (where I have a great trading partner). So, I can understand why the Austrian Mint chose a new partner.

Yes, as I said, I have no complaints about the Austrian Mint whatsoever. Their service was professional as always and there is no room to complain about anything. It's just UPS which has made my life difficult. I will now write to UPS about it, but as Peter said, I don't expect anything fruitful coming out of this.

Aditya

[Bimat]

Just noticed that Austrian Mint has increased the shipping charges for international shipment to €40 from earlier charge rate of €17. Not sure what has changed since the last shipment, the shipment carrier is still the same (UPS) and €40 just for postage is ridiculously expensive. Add to that exorbitant custom duty I will be charged because of UPS, so this sadly means that I won't be ordering from the Austrian Mint anymore, buying from a dealer would be much cheaper, easier and quicker.

Aditya

[Bimat]

I contacted Austrian Mint over increased shipping costs and they have informed me that UPS recently hiked their shipment costs which is getting reflected here...So ordering from Austrian Mint has become more expensive for everyone!

Aditya