Author Topic: Danewood Coin Collections  (Read 1098 times)

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Offline Phill Strange

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Danewood Coin Collections
« on: January 19, 2017, 06:15:41 PM »
I sadly come here again bearing bad news :(

As of this morning I tried to buy 3 repo GB Crown coins from a company called 'Danewood Coin Collections' which I believe is UK based & have been email them all day over a PayPal transaction to the value of 21.60p that they 'did not receive' & have sent me only one very unhelpful email saying the above.

Its taking me from 11:00am this morning until 10 minutes ago to try & resolve this issue with them & my PayPal & to this point I don't even know if I will get my 21.60p back.

Has anyone else bought from these guys & have you had smothe transaction(s)?

Link: http://www.danewood.co.uk

Thanks!

Offline dheer

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Re: Danewood Coin Collections
« Reply #1 on: February 03, 2017, 10:26:17 AM »
Sad to hear about it.

Any updates. Were you able to get the refund or lost the money.
http://coinsofrepublicindia.blogspot.in
A guide on Republic India Coins & Currencies

Offline Bimat

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Danewood Coin Collections
« Reply #2 on: February 03, 2017, 10:28:49 AM »
Don't waste your time in arguing with them. Just open a dispute through PayPal and then they will be forced to respond to you and PayPal. If they don't respond within 10 days, then you will receive entire amount back from PayPal. No questions asked. The process is simple and quite transparent.

Aditya
It is our choices...that show what we truly are, far more than our abilities. -J. K. Rowling.

Offline eurocoin

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Re: Danewood Coin Collections
« Reply #3 on: February 03, 2017, 10:33:34 AM »
 Why not go over and say hi?

Registrant:
        Philip Rhead

Registrant's address:
        41 Milestone Court
        Wolverhampton
        West Midlands
        WV6 8HB
        United Kingdom

Offline Phill Strange

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Re: Danewood Coin Collections
« Reply #4 on: February 03, 2017, 01:38:21 PM »
I got a full refund early the next day through PayPal & the coin company still denied receiving my order.

Offline Phill Strange

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Re: Danewood Coin Collections
« Reply #5 on: February 03, 2017, 01:40:52 PM »
Why not go over and say hi?

Registrant:
        Philip Rhead

Registrant's address:
        41 Milestone Court
        Wolverhampton
        West Midlands
        WV6 8HB
        United Kingdom

Easier said than done, I live in Belfast, Northern Ireland. :P

Offline eurocoin

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Re: Danewood Coin Collections
« Reply #6 on: February 03, 2017, 01:43:50 PM »
Good that everything has been sorted out, still bad customer service though.  ;)